Free gifts and prizes are always a major red flag.Beware of suspicious email addresses - especially ones sent from email providers such as Gmail or Outlook.Find low everyday prices and buy online for delivery or in-store pick-up. Typos and strange wordings are dead giveaways of scams. Shop Webroot Antivirus Protection and Internet Security (6 Devices) (1-Year Subscription) Android, Apple iOS, Mac OS, Windows Digital at Best Buy.Be highly suspicious of unsolicited messages, especially ones that claim you’ve sent payment or placed an order that you don’t recognize.However, with that said, below are some excellent tips for identifying scams such as these and for protecting yourself. Naturally, with there being so many variations of this scam floating around, if you receive one of them, it may not be immediately obvious that it’s a scam. If they trick you into sharing your financial information, they can use it to access your bank account and steal your money. If they manage to get a hold of your personal information, they can use it to commit various cybercrimes, including identity theft. Regardless, whatever the scammers ask you to do, don’t do it! They only have bad intentions in mind. ![]() Some ask the victims to phone a bogus number (presumably with a scammer waiting on the other end of the line), some ask them to visit a malicious link that will prompt them for personal and financial information, and some ask them to reply to the original email. The scammers’ instructions also differ greatly. Source How Geek Squad Email Scams WorkĪs you can see, the designs and layouts of all these Geek Squad email scams are completely different, and there are lots and lots of others too - far too many to include in this post. There may be a bug that needs attention.Geek Squad scam email – Another renewed subscription scam. I would like to compare a few notes about it. ? Please PM or Email me about this thread. Best Buy has honest and unbiased customer reviews for Webroot Internet Security Plus with Antivirus Protection 2019 (6-Devices) (1-Year Subscription). One last thing, as a favor, could you PM our Community Manager ? with your Webroot Key Code (the expried one) OR the Best Buy Serial Number if you have that so he can check a few things at the Webroot Back End? Most of the time when renewing Tech Support AND an AV, the price was $100 at most for the Tech Support, and $49 at most for the AV (Often even steeper discounts were applied). I do not know current pricing, but when I was working there 18 months ago the standard price of Tech Support was $200 per year. (Purchasing directly from Webroot will mean that Support for your software will then be directly from Webroot, not Best Buy).īEFORE you decide, please consider the following: If at the time of your computer purchase you also purchased Geek Squad Tech Support, AND if you are planning to renew the Tech Support, the price of Tech Support may be a LOT higher by itself than what Tech Support and Webroot are combined. WSA is, I think, a superior product and easier to use by far.)ģ) Just plain purchase a new copy of WSA through Best Buy OR directly from Webroot. I was the first one to know about the issue and how to fix it.ġ) Call Geek Squad back, and try to get the matter escalated to the "S2 Back Office" to get a Webroot Subscription issued instead of the Kaspersky.Ģ) Decide to switch to Kaspersky (I do not suggest this option. the agent that told you that you have Kaspersky not Webroot SHOULD have escalated the matter up to whoever has the job I had. I am sorry that you were not given a better experience when you called, even though I no longer work there. I know exactly what happened, as I used to be a top escalation agent at Geek Sqaud for the Subscriptions. Let us know if it is the Mac version you need.
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